Terms of service

Last updated: July 2026

Welcome to Cookies and Gifts Direct. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Cookies and Gifts Direct is operated by EZ Eveleigh Pty Ltd (ABN 92 681 848 993).

These Terms apply to all visitors, customers, and users of our website.

2. Products

We make every effort to ensure product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product images are for illustrative purposes only. Packaging may vary from time to time.

3. Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST unless otherwise stated.

Prices and promotions may change without notice.

4. Orders

Once an order is placed, you will receive an order confirmation email. Acceptance of your order occurs once your order has been processed and dispatched.

We reserve the right to refuse or cancel any order where necessary, including where products become unavailable or pricing errors occur.

5. Payment

We accept secure payment methods available at checkout, including major credit cards, PayPal, Afterpay, and other supported payment providers.

Payment must be received in full before your order is dispatched.

6. Shipping

Orders are dispatched using trusted Australian carriers including Aramex and Australia Post.

Estimated delivery timeframes are provided as a guide only and may vary due to circumstances outside our control.

Backorder items may require up to 2 weeks before dispatch.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy and your rights under the Australian Consumer Law.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian law.

9. Intellectual Property

All website content, including text, logos, graphics, product images, and branding, is the property of Cookies and Gifts Direct or its licensors and may not be copied or reproduced without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Cookies and Gifts Direct is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect immediately upon being published on this website.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us via our Contact page or email:

ezeveleigh@gmail.com